Return & Refund Policy

Return Window

Items can be returned within 7 days of delivery. The item must be unused, unopened, and in its original packaging.

Non-Returnable Items

Intimate apparel that has been worn, washed, or otherwise used cannot be returned for hygiene reasons.

Return Process

1. Contact our support team with your order number
2. Provide reason for return
3. Ship the item back to us (shipping cost is buyer’s responsibility)
4. Item is inspected upon receipt
5. Refund is processed within 5-7 business days

Damaged Items

If you receive a damaged item, contact us within 24 hours with photos. We will replace or refund the item at no additional cost.